At ALL K-9.com, Protecting Your Privacy is Our Policy.
We are committed to protecting your privacy at all times, in all situations. Any information we collect is used to process your orders and to provide a more personalized experience on our site. We DO NOT sell, rent or share your information. Our site uses a 128 bit encrypted SSL to increase the security of our customer’s information. We have installed and applied our encrypted pages and installed our SSL certificate to prevent stolen information.
How Do We Use the Information We Collect?
When you purchase an item (or items) from "ALL K-9.COM" you will fill out a form that requests your name, address, phone number and e-mail address. That information is used solely to process orders. This information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment. Your demographic information will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit cards and not someone using your stolen credit cards.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. "ALL K-9.COM" does not store this information and uses it for the sole purpose of sending this one-time email.
Our Use of Log Files
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.
All "ALL K-9.COM" employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is reviewed on a monthly basis. We have also installed and implied our site with a 128 bit encryption SSL.
Correcting/Updating Your Personal Information
You may edit/correct/update your personal information at any time by clicking on the 'Order Tracking' link at the top of any page, entering your unique email address and password and when prompted, clicking the Edit Information button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the 'Order Tracking' section, or the 'Contact Us' section.
Links To Other Sites
From time to time we may send out email messages alerting you to new products available, sales or promotional offers from "All K-9.com." In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes. Administrative e-mails will not contain promotional materials.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.
Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.
Your Feedback is Always Welcome
1506 W. Browning Ave.
Fresno, CA 93711